FAQs

No. We focus exclusively on the North Fork (Southold, Cutchogue, Mattituck, Greenport, Peconic, New Suffolk, Aquebogue, Riverhead) to maintain consistent service quality and route efficiency. We do not travel outside this area.

No. We only service residential pools for homeowners. Commercial accounts require different service structures and schedules that don't align with our owner-operated model.

Our focus is weekly maintenance contracts and seasonal services (openings/closings). One-time cleanings are only available if schedule allows and typically after an assessment. We prioritize consistent weekly clients.

Our focus is weekly maintenance contracts and seasonal services (openings/closings). One-time cleanings are only available if schedule allows and typically after an assessment. We prioritize consistent weekly clients.

We organize our service route by day (Monday-Friday) based on location and schedule efficiency. You'll receive the same day every week—no rotating schedule. Once we establish your service day, it stays consistent throughout the season.

We'll need your full address, pool type (vinyl, gunite, or fiberglass), current pool condition, preferred service day (Monday-Friday), and the services you need (weekly maintenance, opening, closing, or full-season contract).

Yes. We offer both spring openings and fall closings as standalone services or as part of our full-season Platinum contract. Book early to secure your preferred dates—our opening and closing schedule fills up quickly.

Yes. As an owner-operated business, we accept a limited number of pools each season to ensure quality service. We prioritize thorough care over volume, which means our weekly route fills up. Contact us early to check availability.

We'll tell you quickly. If your location is outside our service area, you need commercial service, or our schedule is full, we'll be direct and respectful of your time. We're selective to maintain quality for all our clients.